Top 10 Reasons your business should choose the Palavon

1.  Lower Operating Cost
Palavon leverages VOIP open standards to take advantage of true price savings. On average, that translates into savings as much as a 40% in monthly telephone costs.

2.  No Phone System Purchase
Virtual PBX means that Palavon absorbs the cost of high-performance services, ultra-highbandwidth connectivity, high-capacity storage and complete back-up and redundancy. Palavon's service is completely outsourced, eliminating the need for a costly PBX, significantly lowering your company's initial and recurring costs.

3.  Fixed Monthly Costs
Palavon's "flat monthly fee" solutions allow your business to better manage cash flow. With Palavon there are no hidden fees, no maintenance bills and no charges for moves or changes.

4.  Single Source, End-to-End Voice Communications Solutions
Palavon delivers an integrated solution to your business communications. One source, one monthly bill, one help desk, one vendor! Enhance your PBX with Interactive Voice Response, web-accessible voice mail and even click-to-call to supercharge your online marketing response.

5.  Lower Phone Bills
With unlimited local and domestic calling as well as competitive international rates, you'll realize savings on your phone plan.

6.  Extraordinary Service
No other vendor takes Palavon's pro-active approach to supporting your company's phone system and communications. You'll have a dedicated account leader and never wait in a call center queue for service. 95% of support calls and emails are resolved to our clients' satisfaction within 24 hours.

7.  Flexibility and Advanced Features
We realize that no single solution fits every company's voice network needs. That's why Palavon offers a high-degree of flexibility built into our platform. Network changes, such as moving or adding phones, are simple -- so simple that Palavon doesn't ever charge a maintenance or change request fee.

8.  Support Multiple Offices
Connect to remote users by adding virtual extensions. Users receive and place calls (internal and external) as if they were working at their office desk, regardless of where they're based. Palavon treats multiple locations as one office. Internal calling between locations is free and utilizes four-digit dialing. A central receptionist can answer calls for all locations, routing to the appropriate recipient.

9.  Real-Time Reporting and Analysis
Our detailed online client reporting tools eliminate the guessing work involved in call analysis. In-depth records of each call either initiated or received, are available via secure web browser, as well as for output in Adobe Acrobat (.pdf) or Microsoft Excel (.xls) formats. Customers can also quickly search through phone records.

10. Web Communications Portal
Each Palavon customer receives access to their own communications portal, a hub to their Virtual PBX. Through their secure portal, they can register, set-up, modify, manage and monitor all of their voice communications. Imagine receiving your voice mail as MP3's embedded into your email, Palavon not only makes it possible, we make it affordable for any business operator.